WhatsApp imposed a ban on over 3 million Indian accounts in June and July of this year. The messaging giant has banned accounts based on platform user reports, Indian Grievance Officers, and automation tool reports. The company Ban accounts to keep the platform secure and spam-free..
A Facebook-owned company recently published a monthly user safety report based on the new 2021 IT rules in India. According to the report WhatsApp Banned 3,027,000 accounts in India From June 16th to July 31st. Only 73 accounts were banned based on user reports, the rest were detected by WhatsApp’s automatic abuse detection system on the platform.
Of the 3 million bans, WhatsApp received only 316 users seeking bans through an appointed Indian complaints officer, according to the report. Of these, only 73 accounts were actually banned by the company due to harmful behavior on the platform. In addition, of the total of 594 complaints received from Indian users, 137 were related to account support. The rest were related to safety and product related issues.
As a result, most of the bans were detected by platform automation tools. According to WhatsApp, the fraud detection automated system works at three stages in the account life cycle: at the time of registration, during a chat session, and when the system receives negative feedback from other users. The system is operated by a team of analysts to evaluate complex cases and further improve the system.
In addition, WhatsApp is working on other features such as calls to verify the authenticity of user accounts. However, the company may soon ease the ban review process for banned accounts on the platform.
Therefore, if you are dissatisfied with WhatsApp services and features, you can send an email to wa @ support.whatsapp.com. Also, if you are being harassed or spammed by your instant messaging platform accounts, the app can block those accounts. WhatsApp receives it as negative feedback for the above accounts and takes the necessary actions.
