The Google Drive app on iPhone helps you save and sync files automatically, making documents easily accessible to all connected devices. However, if Google Drive is not backed up or synced on your iPhone, please read this article to the end to fix the problem.
What you need to know:
- Google Drive has a policy regarding the data to be backed up. So, in some situations, you might think that drive backup isn’t working, but it’s actually working, but that kind of data isn’t backed up.
- If you are using Exchange or Facebook, please note that Google Drive does not back up your contacts and calendars in these apps.
- Google Drive only backs up photos stored on your device that aren’t part of your organized album.
- If you back up multiple times, only the new media will be backed up. Only contacts and calendar backups will be overwritten.
- Reopen Google Drive after a few minutes
- Check drive storage
- Enable Google Drive on files
- Check internet connection
- Check the server status of Google Drive
- Reinstall Google Drive
- Delete your Google account in Drive and add it again
- Restart your iPhone
- Update Drive and iOS
- Use the web version
- 1 1. Reopen Google Drive after a few minutes
- 2 2. Check the drive storage
- 3 3. Enable Google Drive on your files
- 4 4. Check internet connection
- 5 5. Check the server status of Google Drive
- 6 6. Reinstall Google Drive
- 7 7. Delete your Google account in Drive and add it again
- 8 8. Restart your iPhone
- 9 9. Update drive and iOS
- 10 10. Use the web version
1. Reopen Google Drive after a few minutes
This is one of the simplest fixes you can try if the file on Google Drive or Google Drive is not open. Try closing and restarting the app to resolve the issue.
Sometimes there may be a problem with your phone itself. Therefore, we also recommend that you force a restart of your iPhone.
2. Check the drive storage
This is one of the main reasons if Google Drive is not backed up on your device or you are having trouble backing up. The drive backs up to the server and requires some storage space.invite Google drive → Hamburger menu (3 horizontal lines) → Storage Check if there is space.
If there is no free space, delete the data or media on the drive to free up space.
Note: Backing up a large amount of media to a drive requires more storage for the backup than backing up only contacts.
3. Enable Google Drive on your files
If you don’t see Drive Data in the Files app, you may not be allowed access to your files on the drive. To enable this, make sure you have the Google Drive app installed and logged in, and follow these steps:
- Open File App → Tap Browse It’s on the bottom left.
- Tap 3 dots Top → edit..
- Toggle on Google drive under placeIf not yet.
4. Check internet connection
The drive uses cloud storage that requires an internet connection to work. This means that the drive will not sync, back up, or view files if the internet connection is not active.
If you are using Wi-Fi, make sure your router is working and receiving sufficient speed. Also, if you are using mobile data, make sure airplane mode is turned off and the SIM is working properly.
5. Check the server status of Google Drive
Problems can also occur due to Google’s outage. This is a rare situation because Google has a trusted server, but the only solution is to wait a bit and try later.
Google has made this issue very easy to identify. Go to the server status checker and make sure there is a green checkmark next to Google Drive. If it’s not green, you can do nothing but wait for a while and double-check.
6. Reinstall Google Drive
This is an old fix and is known to most people. Simply uninstalling and reinstalling the app may resolve the issue.
Alternatively, you can reduce the load on the drive. This is not well known to people, but it turns out to be useful in fixing sync issues and non-functional issues. Offloading is completely different from removing or uninstalling an app.
Offloading the app clears the storage space used by the app, but retains its documents and data. Note that this consumes a large amount of network data. For more information, see How to offload the app on your iPhone.
7. Delete your Google account in Drive and add it again
In some cases, the problem is only with a specific account, not the entire app. These accounts are called corrupted accounts and you can fix the problem simply by deleting them. There are two ways to do this on iOS.
I. From iPhone settings
- Open Setting..
- Tap Post → account..
- choose account delete.
- Tap Delete account..
II. From the Gmail app
If you have the Gmail app installed on your device and the same account is logged in to this app as well, follow these steps:
- Open Gmail Switch to the app and the appropriate account.
- your Profile photo Upper right → account → Manage your account With this device..
- next, Remove from this device Tap delete To confirm.
This will probably help fix the problem. Then add your Google account again and see if your drive is working normally. If not, proceed to the next.
8. Restart your iPhone
A reboot may resolve the issue. When restarted, the phone shuts down and restarts all systems and resolves the issue. For a step-by-step process, check out our article on how to restart your iPhone. The method is different for each device.
9. Update drive and iOS
Are you using an older version of iOS or Google Drive? This may be the reason you are facing the issue of syncing or Google Drive not working on your iPhone. As companies fix bugs and bugs with every update.
For more information, check out the Drive app and iOS version updates article.
10. Use the web version
If none of these methods help resolve the error, try using the web version of Google Drive. Simply visit the Google Drive website and log in to your account.
This version is completely error-free and has no synchronization issues. You can use this on your smartphone using a browser such as Safari, but we recommend using the desktop for a better experience.
We hope that any of the above fixes will help you to resolve Google Drive sync and behavior issues on your iPhone. If you have any questions, please write them in the comments section below.