Face ID is usually easy to use and prevents others from breaking into your phone. You can also use it to lock Google Drive, WhatsApp, or other third-party apps. So it can be a problem if Face ID isn’t working on your iPhone or if you’re getting the error “Face ID is disabled”.
Fortunately, these issues can be fixed with several different solutions. Let’s see what you can do to troubleshoot the problem and why the error occurs.
Note: You may need to enter your passcode or Apple ID instead of using Face ID in the following cases:
- The device was turned on or restarted
- The device has been locked for more than 48 hours
- You haven’t unlocked your device with your passcode in the last 6.5 days, and you haven’t unlocked your device in the last 4 hours with Face ID.
- Device is locked remotely
- Attempts to unlock with Face ID have already failed 5 times
- Power off / Emergency SOS started by pressing and holding the side button and one of the volume buttons at the same time for 2 seconds
In addition, you must own an iPhone X or later to use Face ID. If none of the above apply and Face ID still doesn’t work, continue reading the trusted solution.
- 1 Why am I getting an error saying Face ID is disabled on my iPhone?
- 2 Simple steps to fix Face ID not working on iPhone
- 2.1 1. Restart your iPhone
- 2.2 2. Disable Face ID and re-enable it
- 2.3 3. Reset Face ID on your iPhone
- 2.4 4. Make sure Face ID isn’t blocked or physically damaged
- 2.5 5. Update iOS
- 2.6 6. Put your iPhone in DFU mode
- 2.7 7. Reset all iPhone settings
- 2.8 8. Reset iPhone to factory default
- 2.9 9. Contact Apple Support
Why am I getting an error saying Face ID is disabled on my iPhone?
Broadly speaking, it could be due to a hardware failure or software glitch. Face ID consists of complex hardware. Modules can be easily damaged and are difficult to repair.
Dropping the phone into the water usually damages the facial recognition hardware. It can also be caused by other physical damage, such as the iPhone falling.
Improper display replacement or repair can also cause Face ID issues. Repair your iPhone with genuine Apple parts. Also, always check if Face ID is working. Due to a software problem, the face recognition function may not work. Read on to find out how to fix Face ID.
Simple steps to fix Face ID not working on iPhone
We have listed the most efficient ways to help you fix Face ID on your iPhone. One of the following fixes should help solve the problem.
- Restart your iPhone
- Disable Face ID and re-enable it
- Reset Face ID on iPhone
- Make sure Face ID isn’t blocked or physically damaged
- Update iOS
- Put iPhone in DFU mode
- Reset all iPhone settings
- Factory reset iPhone
- Contact Apple Support
1. Restart your iPhone
Quick restart has the potential to solve many iPhone issues. Restarting will restart all apps and processes and fix minor bugs. It is also advisable to restart the device from time to time.
If you don’t know how to do it, check out the instructions on how to restart your iPhone.
2. Disable Face ID and re-enable it
You can restart Face ID by disabling Face ID and then re-enabling it. This is almost like a power cycle.Move to Configuration → Face ID and passcode → Use Face ID → Disable iPhone unlock..
Then restart your iPhone and follow these steps to enable Face ID. Open settings → Face ID and passcode → Use Face ID → Enable iPhone unlock.. Check if Face ID is working. If not, proceed to the next section.
3. Reset Face ID on your iPhone
It may be due to a bug in Face ID software. It is best to erase and reset the current face data. To do this, reset Face ID. Method is as follows.
- Open Configuration..
- select Face ID and password..
- Tap Reset Face ID..
Then follow the onscreen instructions to re-register your face on your iPhone. When you’re done, lock your phone to see if Face ID works.
4. Make sure Face ID isn’t blocked or physically damaged
Sure, that sounds pretty small, but it’s worth making sure that nothing is covering the iPhone’s TrueDepth front camera. If you have a screen protector installed, keep it out of the way of the sensor. In addition, check for dust and lint.
In addition, if the Face ID circuit is exposed, experts say it is vulnerable to flooding. Circuits usually short-circuit after flooding. This is why technicians need to make sure there are no openings around the unit.
In addition, if Face ID doesn’t work on your iPhone, make sure there’s nothing covering your face. Make sure your mouth, eyes, and nose are completely visible through the front camera of your device. You can also set a different look to use Face ID when wearing the mask.
5. Update iOS
Build-specific bugs can cause Face ID issues. In such cases, iOS updates can help fix the problem.To check if updates are available on your device, please visit Configuration → Universal → Software update.. If possible, download it.
6. Put your iPhone in DFU mode
DFU or device firmware update mode is similar to Mac recovery mode. Helps troubleshoot and fix iPhone issues. In addition, DFU mode helps fix failed software updates.
Therefore, back up your iPhone and restore it using DFU. The entire code will be erased and all software issues will be fixed. If you don’t know how, you can check the explainer on how to put your iPhone into DFU mode.
When you’re done, check if Face ID is working. If not, proceed to the next step.
7. Reset all iPhone settings
Try resetting all the settings on your iPhone. This will erase all existing settings, including Wi-Fi passwords and website login information, but will not affect your media (photos, videos, etc.) and contacts.
- Open Configuration → Universal → Transfer or reset iPhone..
- Now tap reset → Reset all settings And enter your iPhone passcode If you have set it, press Confirm.
8. Reset iPhone to factory default
As a last resort, you can reset your iPhone to factory default. Please back up your iPhone before resetting. This will not cause any problems with device restore. Resetting will fix issues caused by corrupted apps and services. Cross your fingers. A detailed guide will help you reset all iPhone models to factory default.
After factory reset[新しいiPhoneのセットアップ]Choose. Add face details to see if Face ID is working.
9. Contact Apple Support
If none of the above steps work, you are out of luck. Contact Apple Support for a solution. If your iPhone is still under warranty, Apple will fix Face ID for free. For AppleCare +, you may have to pay a small fee.
Note: Apple will charge a bomb to exchange Face ID. They estimated more than half the value of the phone to replace Face ID on the iPhone 12 Pro Max. Therefore, in that case it is advisable to buy a new iPhone.
We hope this guide will help you fix software-related issues. If your hardware fails, you’ll need to fix it from Apple Support. So which fix helped solve the problem? Please share in the comments below for our readers.