If your iPhone displays “This accessory may not be supported” while the accessory is connected, it usually means that the connected accessory is incompatible. However, this is not always the case. In some cases, adapters, cables, or other accessories that you’ve been using on your iPhone for a long time may also show this pop-up.
In most cases, the error will go away spontaneously, otherwise the alert will not go away. do not worry! I have covered all possible ways to get rid of errors on your iPhone or iPad! But first, let’s understand the reason behind it.
- 1 Why does my iPhone say “This accessory may not be supported”?
- 2 How to fix “This accessory may not be supported” on iPhone and iPad
- 2.1 1. Make sure the accessories are compatible
- 2.2 2. Check if the device is connected properly
- 2.3 3. Restart your iPhone
- 2.4 4. Check the accessories for damage
- 2.5 5. Clean the Lightning port
- 2.6 6. Restart your iPhone and connect it to the charger
- 2.7 7. Update your iPhone or iPad
- 2.8 8. Try another lightning cable
- 2.9 9. Perform DFU restore on iPhone
- 2.10 10. Contact Apple Support
Why does my iPhone say “This accessory may not be supported”?
There are several reasons why this message may appear on your device. This includes the following uses:
- Bad or damaged adapter or cable
- Accessories not certified by MFi
- iPhone or iPad has not been updated to the latest iOS or iPad OS
- Incompatible accessories
- Dirty or damaged port
How to fix “This accessory may not be supported” on iPhone and iPad
Now that you know the main reason for the “Accessories not supported” message on your iPhone and iPad, let’s look at possible fixes.
- Make sure the accessories are compatible
- Check if the device is connected properly
- Restart your iPhone
- Check the accessories for damage
- Clean the Lightning port
- Restart your iPhone and connect it to the charger
- Update your iPhone or iPad
- Try another lightning cable
- Perform a DFU restore on your iPhone
- Contact Apple Support
1. Make sure the accessories are compatible
This message may simply mean that the accessories are incompatible. Therefore, the first fix is to make sure you are using the appropriate accessories for your iPhone or iPad model. In addition, some accessories only work properly on certain models of iPhone or iPad.
You can check the product page or contact the manufacturer to see if that particular accessory is compatible with your iPhone or iPad model. To avoid this confusion, we recommend purchasing MFi-certified accessories from an authorized retailer.
2. Check if the device is connected properly
If not connected properly, iPhone will not recognize the accessory. This is similar to how your iPhone or Apple Watch won’t charge if it’s not properly placed on top of the wireless charger.
You can unplug it and reconnect it to your iPhone or iPad to see if the alert reappears. If you still get the message, we recommend that you check the following methods.
3. Restart your iPhone
Even big problems can be completely fixed by just rebooting. Therefore, try restarting your iPhone once (this is the iGeeks solution).
How to restart iPhone with Face ID:
- Press and hold Volume button and power button..
- Drag down slider..
- Then press and hold Power switch Turn on your iPhone.
How to restart iPhone with home button:
- Press and hold Power switch..
- Drag the slider down to shut it down.
- Then press and hold Power switch To put on.
4. Check the accessories for damage
If the accessory is damaged, you will see “Accessories not supported” each time you connect it to your iPhone or iPad. Therefore, check for damage. If found, we recommend that you change it as soon as possible. This is because using them multiple times can cause problems with your iPhone or iPad.
5. Clean the Lightning port
If there is dirt or small debris in the Lightning port of your iPhone, the Lightning cable will not insert properly and you will get an alert that “Accessories are not supported”. To resolve this, clean the charging port on your iPhone or iPad.
You can use an antistatic brush or a new toothbrush to clean the Lightning port on your iPhone. After cleaning, reconnect the charger and see if pop-ups appear.
Hint: While you’re doing it, you’d better clean your device’s speakers and microphone just to keep it tidy!
6. Restart your iPhone and connect it to the charger
If your iPad or iPhone isn’t charging and you see the alert “This accessory may not be supported”, remove the charger and restart your device. Connect the charger during boot to see if it is charging. If your iPhone or iPad still doesn’t charge, you need to update your device.
7. Update your iPhone or iPad
If none of the previous solutions helped resolve the issue, check for pending software updates available on your iPhone or iPad. You may be facing such a problem due to some bugs. Software updates usually include bug fixes.
To check if there are updates available on your iPhone or iPad Setting → Universal → Tap Software update → If an update is available, tap Download and install..
8. Try another lightning cable
If you’ve tried all the methods listed here and still get a message that your accessory isn’t supported, use a different Lightning cable to see if you can charge your iPhone or iPad properly. please.
9. Perform DFU restore on iPhone
Device Firmware Update (DFU) mode is similar to Mac recovery mode. Performing a DFU reset will erase all data on your iPhone or iPad. Therefore, be sure to back up your iPhone.
Performing a DFU reset may resolve all software issues, including the alert “Accessories may not be supported” on the device if it is part of a software error. If you don’t know how to do it, check with the explainer on how to put your iPhone into DFU mode.
10. Contact Apple Support
If none of these methods help you fix your query, you’ll need to contact Apple Support. If you take care of your products from Apple, you will be able to repair them effortlessly.
We hope that the above solution will help you fix the “This accessory may not be supported” alert on your iPhone or iPad. To prevent this pop-up from appearing again, we recommend using MFi-certified accessories for your Apple products. It also prevents damage that can occur with the use of cheap quality accessories.
Which iPhone accessory are you using? Share in the comments below!
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