iOS 15 has made a number of changes to FaceTime, including a watch-party-like feature that Apple calls SharePlay. However, not all users will be able to jump into this fun wagon as SharePlay will not work after the iOS 15 update. Sad, isn’t it? But don’t worry! Here are some simple fixes to make SharePlay work smoothly.
- Check iOS version
- Make sure SharePlay is enabled
- Check the app you are using
- Check other participants’ devices
- Disable FaceTime on your iPhone and then re-enable it
- Check the speed and stability of the internet
- Force a device reboot
- Sign out and sign in to FaceTime
- Reset network settings
- Contact Apple Support
- 1 1. Check the iOS version
- 2 2. Make sure SharePlay is enabled
- 3 3. Check the app you are using
- 4 4. Check the devices of other participants
- 5 5. Disable FaceTime on your iPhone and then re-enable it
- 6 6. Check the speed and stability of the internet
- 7 7. Force a reboot of the device
- 8 8. Sign out and sign in to FaceTime
- 9 9. Reset the network settings
- 10 10. Contact Apple Support
1. Check the iOS version
SharePlay allows you to watch movies, listen to music, and share your screen with your friends via FaceTime. However, this is an MIA from the public release of iOS 15 and was reintroduced in iOS 15.1.So check your device to make sure you’re running iOS 15.1 or later
- Move to Configuration → Universal → about..
- Please check software version..
For iOS 15.1 or later, proceed to the next step.Or go back to Universal → Tap Software update.. If updates are available Download and install.. After the installation is complete, check SharePlay to see if it works.
Note: Even if your iPhone has been updated, it’s a good idea to check for software updates. This may result in bug fixes that can fix issues where SharePlay isn’t working.
- Open Configuration → FaceTime..
- Scroll SharePlay..
- Toggle on SharePlay..
- Also enable automatic SharePlay music When TV set..
3. Check the app you are using
The next step is to see if SharePlay isn’t working for a particular app or at all. Therefore, try using other apps and screen sharing. If the problem is with your app, you need to make sure that:
- Does your app support SharePlay? – Apart from Apple apps such as Apple Music and Apple TV +, SharePlay is also available for a variety of apps from Disney + to Twitch.
- Subscription issues – All FaceTime participants must have an active subscription to the shared app. This is done to avoid illegal sharing, so make sure everyone in the call is logged in to the app.
4. Check the devices of other participants
SharePlay is bidirectional. In addition to the active subscription, other participants must also have an Apple device. This means that you need to be running iOS 15.1, iPadOS 15.1, or macOS Monterey.
Also, make sure SharePlay is enabled on your device. You can also call someone else to see if the problem is on your side or on your side. If that’s the other end, share this article with them and help them solve the problem.
In particular, FaceTime is now available to Android or Windows users, but SharePlay isn’t part of the equation and its functionality is currently limited to the Apple ecosystem.
5. Disable FaceTime on your iPhone and then re-enable it
In a way, it’s like restarting FaceTime, which can remove the wrong settings and bugs that are causing SharePlay to stop working properly.
- Open Configuration → FaceTime
- Toggle off FaceTime..
- Switch on after a few seconds / minute.
Hopefully ShareTime should be running smoothly. If not, move on to the next step.
6. Check the speed and stability of the internet
If SharePlay isn’t working properly, it could be due to internet speed. In addition, if the connection is not stable, delays, glitches, pauses, etc. will occur. Therefore, the first step is to check the speed of the internet. You can try fast.com or speedtest.net.
You can also play high quality YouTube videos. Buffering can lead to unstable connections. First, fix the problem. Restart the router etc. You can also put your iPhone in airplane mode for a few seconds to reset your network settings.
7. Force a reboot of the device
If nothing goes on, pick the oldest trick in the book and reboot. The idea is to reset the background configuration issues that are preventing SharePlay.
If you need help, check out this detailed guide on how to force a restart of your iPhone or iPad.
8. Sign out and sign in to FaceTime
Again, the idea is to reset the FaceTime settings and fix the bug behind the problem.
- Open Configuration → FaceTime..
- Tap Apple ID When Sign out..
- After 1 minute, sign in again.
9. Reset the network settings
If all of the above resets don’t work, try pulling out a big gun. Remember that these big guns will be loaded and the stored Bluetooth devices, Wi-Fi passwords, VPN configurations, etc. will be deleted. Therefore, please continue with caution and make a copy of the required details.
- Open Configuration → Universal..
- Scroll to the end and tap Transfer or reset your iPhone.
- Tap reset When Reset all settings..
- Please enter your ~ passcode Tap Reset all settings I will continue.
10. Contact Apple Support
Unfortunately, if all the above steps fail, this could be a hardware-related issue. So the only unbent stone left is contacting Apple. You can connect via live chat, schedule callbacks, tweet, and visit your local Apple Store.
If you need help, check out this article for detailed instructions on how to contact Apple Support.
As I promised at the beginning, I hope SharePlay is running smoothly. If that doesn’t work, feel free to contact us in the comments section below.
FaceTime is better than ever. Check out some of its most impressive features: